Prevention
Tune-up & safety
inspection
Nearly every emergency we attend gave a month of warning first — a new noise, a slower lift, a door that judders on the way down. A flat fee, 27 points, and a written report whether it passes or fails.
The part that matters most
Your door has two independent safety systems. One of them has probably stopped working.
Since 1993 every residential opener has been required to carry two: a pair of photo-eyes near the floor that stop the door if anything breaks the beam, and an automatic force reverse that backs the door off if it meets resistance.
They fail quietly. A knocked sensor, a force setting drifted over the years, a beam that works in shade and not in low winter sun. Nothing tells you — the door just closes normally, right up until the day something is underneath it.
We test both, on every visit, in front of you, with a piece of timber. It takes two minutes and it is the reason this service exists.
You get the report in writing, with photos of anything we flagged — yours to take to another company for a second opinion.
How often should a garage door be serviced?
Once a year for a door used several times a day, or every two years for a lightly used one. It is the largest moving object in most houses and the only one nobody ever services.
Will you use the visit to sell me things?
No, and it is written into our promises. You get a report with what passed, what is wearing, and roughly how long you have. If nothing needs doing, the report says nothing needs doing, and that is a perfectly good outcome for a service you paid a flat fee for.
Can you tell if my spring is about to go?
Often, yes — fatigue, rust, gapping between coils and the door's balance at the halfway point all give it away. Not always: springs do fail without warning. But most of the emergencies we attend were visible at the last service, if there had been one.
Is the tune-up fee really flat?
Yes. Same figure whether your door passes or fails, and there is no service call on top of it.
Book the tune-up before the bang
One flat fee, 27 points, both safety systems tested in front of you.